SHOPPING PROCESS
Shopping process
Step 1: Select Products
Select your favorite items and add them to your shopping cart.
- Selecting products and purchasing quantities
- Click to add to cart
- If you wish to purchase multiple items, add each item you wish to buy to your shopping cart.
Step 2 Checkout
Select your favorite items and add them to your shopping cart.
- Click the shopping cart icon in the upper right corner to proceed to checkout.
- Select "Proceed to Checkout"
- Fill in the buyer's information (make sure it's correct!!!)
Step 3: Order completed
Q&A
Frequently Asked Questions
Goods delivery methods
Delivery Time: Estimated delivery within 14 business days after order placement, excluding weekends and public holidays. Delivery Area: Taiwan Main Island only. Note! Please do not use a post office box as the recipient address. If the recipient is outside Taiwan Main Island, please use the address of a relative or friend in Taiwan Main Island. Product Liability Insurance: Products on this website are insured with Fubon Property & Casualty Insurance Company Limited. Insurance Certificate Number: 0525 No. 20AML0002838 Business License Number & Registration Number: Our company's Food Business Operator Registration Number Q-127457277-00000-5.
Return Policy
※The products sold in this store are food products. For food safety reasons, we do not offer return services for food products after they have been sold. Please make sure to check the items you are buying before purchasing!
If the goods are damaged during the delivery process, please take photos as evidence and fill out a form on the Heyuan official website or call 05-2615508 within 5 days to inform our customer service staff of the product defect or damage. After inspection, we will send you a new product as soon as possible.
